Ops resolved (mo)
Ops created (mo)
Unresolved
Hours logged (mo)
Active clients
Renewals (30d)
Techs logging
Devices (MeshCentral)
unavailable
Backup health
View all →Data health
synced min ago ()Issues cached
Worklogs
JSM / Jira
Open w/o status cat.
No data-quality warnings.
Resolved
Created
Hours logged
Unresolved
Backlog trend (created vs resolved)
Net this month:Project tickets ()
- Resolved
- Open
- Hours logged
Open by status
- No open tickets.
Open by priority
- No open tickets.
Ticket type mix (created this month)
- None created this month.
Reopened / bounced tickets
- Reopened this month
- Reopened & still open
- Ever reopened (scope)
Cause of issue trending (resolved, last 6 months)
| Cause | Total | |||||||
|---|---|---|---|---|---|---|---|---|
| No resolved tickets in range. | ||||||||
Internal (UI) vs client time - last 30 days
Client desks
hrs
Internal (UI)
hrs
Other (projects/UCP)
hrs
Client share
of logged time
Logged hours this month, by tech
Open tickets per tech
| Tech | Open | High/Highest |
|---|---|---|
Backup health unavailable:
manops calls bart server-to-server with a dedicated service account. Set BART_USER / BART_PASS to enable.
As at , -day window.
| Client | Health | Green | Amber | Red | Jobs |
|---|---|---|---|---|---|
Upcoming license renewals (next 30 days)
Source: JSM Renewal Register (LR) project.
| Key | Summary | Due | Status | Owner |
|---|---|---|---|---|
| Nothing due in the window. | ||||
Upcoming scheduled work (next 30 days)
Any open ticket with a due date in the window (excludes renewals above).
| Key | Summary | Due | Status | Created | Owner |
|---|---|---|---|---|---|
| No scheduled work due in the window. | |||||
Staff leave
Planned tooling, not yet implemented. Will surface upcoming staff leave from myhr (Xero) alongside the operational views.
Candidates
To invoice
Invoiced
Billable hrs
Ad-hoc invoicing candidates
Read-only. Resolved tickets with logged time; "Invoiced" is the authoritative Jira field.
| Key | Client | Summary | Hours | Invoiced |
|---|---|---|---|---|
Monthly meeting -
Reports on . Manual sections seeded from .
Auto metrics (from JSM) - "last mo" =
- Ops resolved
- Ops created
- Ops hours
- Unresolved
- Project resolved
- Project open
- Escalated (approx)
- Cause blank
- Time Spent (approx)
Manual sections (editable, seeded from last month)
Confluence storage markup
Create a new page titled in the UITS space, switch the editor to source/storage view, and paste.