manops - Manager cockpit

Active clients

live client desks

Techs logging

Time logged (all)

· Client hrs

· Project (UCP) hrs

· Internal hrs

UI/BAK/ST/UTO…

Ops resolved (mo)

Ops created (mo)

Unresolved

now

Renewals (30d)

Backups failing

UTO tickets (mo)

created

Devices (MeshCentral)

unavailable

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Key	Summary	Status	Priority	Owner	Time spent

No tickets.

Data health

synced min ago ()

Issues cached

Worklogs

JSM / Jira

Open w/o status cat.

No data-quality warnings.

Backup health

View all →

Resolved

Created

Hours logged

Unresolved

Backlog trend (created vs resolved)

Net this month:

Per client (this month)

click a client to drill in

Client	Created	Resolved (closed)	Open now

Project tickets ()

Resolved
Open
Hours logged

Statistics reporting

approx

Escalated ↗
Cause of issue blank ↗
Time Spent (no time logged) ⤢

Cause-blank & Escalated link to their live Jira filters; Time Spent lists the zero-time tickets here (Jira has no "time spent = 0" filter).

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Key	Summary	Status	Owner	Time spent

No tickets.

Open by status

No open tickets.

Open by priority

No open tickets.

Ticket type mix (created this month)

None created this month.

Reopened / bounced tickets

Reopened this month
Reopened & still open
Ever reopened (scope)

Cause of issue trending (resolved, last 6 months)

Cause	Total

No resolved tickets in range.

Internal (UI) vs client time - last 30 days

Client desks

hrs

Internal (UI)

hrs

Other (projects/UCP)

hrs

Client share

of logged time

Logged hours this month, by tech

Goal h (%) · available h/mo · green on trend, red behind

Open tickets per tech

client desks - click a tech

Tech	Open	High/Highest

None.

Open projects per tech (UCP)

click a tech

Tech	Open	High/Highest

None.

- ()

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Key	Summary	Status	Priority	Time spent

No open tickets.

Backup health unavailable:

manops calls bart server-to-server with a dedicated service account. Set BART_USER / BART_PASS to enable.

As at , -day window. Click a client for its jobs.

- backup jobs

view in bart ↗

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Health	Job	Type	Schedule	Last night	Fails (7d)

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No jobs.

Upcoming license renewals (next 30 days)

Source: JSM Renewal Register (LR) project.

Key	Summary	Due	Status	Owner

Nothing due in the window.

Upcoming scheduled work (next 30 days)

Any open ticket with a due date in the window (excludes renewals above).

Key	Summary	Due	Status	Created	Owner

No scheduled work due in the window.

Staff leave

Planned tooling, not yet implemented. Will surface upcoming staff leave from myhr (Xero) alongside the operational views.

Staff movements

Planned tooling, not yet implemented. Will be pulled from a shared team calendar (onboarding, offboarding, role changes) once available.

Endpoint uptime monitoring

Planned. A dedicated uptime-monitoring tool needs to be built first, exposing an API; manops will then pull that data in (like it does bart), rather than monitoring endpoints itself.

ScubaWatch reports

Planned (TBC). Will surface ScubaWatch reports here once the data source / API is defined.

Shepherd stats

Planned (TBC). Will surface Shepherd monitoring/alert stats here once the data source / API is defined.

Candidates

To invoice

Invoiced

Billable hrs

Ad-hoc invoicing candidates

Read-only. Resolved tickets with logged time; "Invoiced" is the authoritative Jira field.

Key	Client	Summary	Hours	Invoiced

Monthly meeting -

Reports on . Manual sections seeded from .

Auto metrics (from JSM) - "last mo" =

Ops resolved
Ops created
Ops hours
Unresolved

Project resolved
Project open
Escalated (approx)
Cause blank
Time Spent (approx)

Manual sections (editable, seeded from last month)

Confluence storage markup

Create a new page titled in the UITS space, switch the editor to source/storage view, and paste.